Coronavirus Disease (COVID-19)

Last updated: 07/17/2020

Safety is one of our core values, a top priority. Holy Cross Health is committed to safely caring for the communities we serve, informed by the Centers for Disease Control and Prevention (CDC), state and local guidelines. Our hospital Emergency Centers are fully operational to care for any emergent needs, with alternate care spaces set up to triage patients who arrive with COVID-19-related symptoms. We've resumed elective surgeries with a focus on extra safety precautions, and we encourage patients to contact their providers regarding any appointments, procedures or screenings that have been put off over the past few months. Learn more about our commitment to your safety.

Latest Information Back to Top

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What We're Doing to Keep You Safe

LOLS10在线直播下注We have implemented safety precautions to keep patients and colleagues safe including limiting visitors, conducting screenings, requiring face coverings and increasing the frequency and intensity of cleaning.

Learn LOLS10在线直播下注 Safety Precautions

Current Visitor Policy

LOLS10在线直播下注We continue to limit visitors in our facilities, except under certain circumstances.

Virtual Care 

Connect with a primary care provider by using your desktop, laptop, tablet, or on your phone.

woman standing outside


Deciding When, Where and How to Go Out

There's no way to ensure zero risk from getting and spreading COVID-19. Weigh the risks before going out by asking yourself these questions.

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Symptoms Back to Top

COVID-19 presents with a wide range of symptoms, from mild to severe. Symptoms may appear 2 to14 days after exposure to the virus. People with these symptoms may have COVD-19. This list does not include all possible symptoms:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

Screening Information Back to Top

If you feel sick with fever, cough, have difficulty breathing, or if you have been in close contact with a person known to have COVID-19, please complete our . Our Holy Cross Health Partners primary care providers will help determine the most appropriate level of care for you. All coronavirus (COVID-19) screenings are free of charge.

COVID-19 TestingBack to Top

While Holy Cross Hospital and Holy Cross Germantown Hospital have COVID-19 testing capacity for patients, our sites are not currently serving as open COVID-19 testing centers or taking appointments for testing.

Several COVID-19 testing sites are available throughout the county and state. For more information on COVID-19 testing sites in Montgomery County, visit the county's , call their Testing Helpline at 240-777-1755, or visit the for COVID-19 testing information.

COVID-19 Diagnostic Test Pricing

During these unprecedented times, it is important for you to know the costs for COVID-19 diagnostic testing. Holy Cross Health's COVID-19 laboratory test cash price is $51.31 or $100 depending on the type of test, as mandated statewide by the Maryland Health Services Cost Review Commission. Each test conducted will be billed. Patients are not required to pay for COVID-19 laboratory tests. The cash price is the price that will be charged to third-party payers. The amount charged is also subject to adjustment if the test is performed by a government agency. Learn more about charge estimates

Frequently Asked Questions Back to Top

Holy Cross Health is taking a thoughtful and careful approach to resuming all services. Our hospitals and medical offices are safely ramping up select procedures and surgeries to provide clinically necessary care for the health and safety of our patients. If you are feeling sick, have a pre-existing condition or have a chronic disease, we want to make sure you do not postpone care that you need to get healthy and stay well. Learn how Holy Cross Health is evolving to keep you safe

Holy Cross Health's two primary care sites and four health centers remain open for appointments, including video visits.

Yes. To keep you and your family safe, we provide and require masks for all colleagues, patients, and visitors at our facilities.

For the protection of our patients and colleagues and to limit the spread of COVID-19, no visitors will be permitted throughout Holy Cross Hospital and Holy Cross Germantown Hospital, except under certain circumstances. Learn more about exceptions

All patients scheduled for elective procedures will receive a COVID-19 test prior to the surgery or procedure. If a patient tests positive, the procedure will be postponed until a negative result is obtained. At the time of a negative test result, the procedure will continue as planned. Patients are required to self-isolate from the time the test is taken until the day of your surgery or procedure. Learn more about COVID-19 testing and self-isolation prior to scheduled surgery or procedure.

Safety is one of our core values and a top priority. If you need to come in-person, safety protocols are in place to protect you and our caregivers.

We separate non-COVID patients from patients who have COVID-19 or COVID-19 symptoms. We have the needed personal protective equipment (PPE), screening and testing in place for all patient care facilities. Appropriate testing, workforce, and supplies are monitored daily, and we continue to clean and disinfect high touch surfaces to prevent transmission of the virus following the CDC's standards for COVID-19 safety.

You may be uneasy anytime you need to visit a hospital or receive medical care, and we understand this is a more concerning time than usual. We are here for you and are committed to keeping you safe while you get the medical care you need. Learn more about our commitment to your safety

  • Virtual Care is available from the comfort of home. You can also call your physician for an appointment or to schedule a surgery, procedure, or in-person visit.
  • We are taking a phased approach to resume select services and surgeries to provide clinically necessary care for our patients.
  • If you are struggling with your emotional health, feel stressed or are depressed, you can call Montgomery County’s Crisis Center, available 24-hours a day, at 301-777-4000.
  • Emergency surgeries will continue.
  • Holy Cross Health's two primary care sites and four health centers remain open for appointments, including video visits.

Resources Back to Top

precautions we have taken

Precautions We've Taken

LOLS10在线直播下注Safety is one of our core values and a top priority. Learn what we're doing to keep you safe.

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Virtual Classes

Offering a number of health and wellness classes virtually.

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On-Demand Videos

LOLS10在线直播下注Watch health and wellness videos including fitness and healthy cooking.

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Find Resources in Your Community

LOLS10在线直播下注Use the search feature below to access the Community Resource Directory – an online database for you to connect with free and reduced-cost health resources and social services both within our community and across all Holy Cross Health and Trinity Health service locations.

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Type in a keyword like Transportation, Housing, or Food to find resources in your ZIP code.

Additional Resources

Ways to Give Back to Top

Thank you for your interest in supporting Holy Cross Health and our healing mission as we work to serve our patients and community during this time of crisis in our nation. Your generosity will help meet our ongoing needs as much attention and resource are now directed to fighting this virus.

LOLS10在线直播下注We sincerely thank you for your generosity.

Make a Monetary Donation

Monetary Donations

Make an In-Kind Donation

In-Kind Donations

Share Your Gratitude

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Seek medical advice if you develop symptoms and have been in close contact with a person known to have COVID-19. Call ahead before going to any provider office, clinic, urgent care or emergency room. If it is a life-threatening emergency, call 9-1-1.